Countertops · What changed

Ask what changed on a quartz counters

Send this if they hinted the work is different from the walkthrough. Revise the bid after you know the new scope.

Names, prices, and companies on this page are examples.

What the old price covered

template, fabrication, and install of the kitchen run, with one seam where we marked it. Left out: the sink, which you are supplying, and plumbing to reset it.

Do not guess a new number

A seam keeps you on a standard slab. No seam can mean a bigger slab and a different number. Do not move a seam in the follow-up without saying the price changes. Is the seam where we marked it acceptable, or do you want a layout with no seam?

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Quartz counters

Subject

Did the quartz counters change?

Hi Diane,

Has the quartz counters changed since I priced it at $4,200? If it has, tell me what is different and I will revise it.

Is the seam where we marked it acceptable, or do you want a layout with no seam?

Thanks,
Andre Wallace
Wallace Stone

Questions

Is this the last countertops follow-up?

No. The default schedule is day 2, day 5, and day 10, and day 10 is the last email. This page is the what changed note for a quartz counters. Do not move a seam in the follow-up without saying the price changes.

What will the customer see if QuoteLasso sends the quartz counters email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $4,200.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.