Appliance repair · What changed

Ask what changed on a refrigerator repair

Send this if they hinted the work is different from the walkthrough. Revise the bid after you know the new scope.

Names, prices, and companies on this page are examples.

What the old price covered

the sealed-system diagnosis and the part we would order for this model. Left out: a new refrigerator, if the part is close to the value of the unit.

Do not guess a new number

The diagnosis stands even if you replace the fridge. The part price is only worth it if the cabinet is sound. Do not order a non-returnable part before they choose repair. Do you want me to order the part, or are you comparing a new fridge?

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Refrigerator repair

Subject

Did the refrigerator repair change?

Hi Jill,

Has the refrigerator repair changed since I priced it at $480? If it has, tell me what is different and I will revise it.

Do you want me to order the part, or are you comparing a new fridge?

Thanks,
Steve Alvarez
Alvarez Appliance

Questions

Is this the last appliance repair follow-up?

No. The default schedule is day 2, day 5, and day 10, and day 10 is the last email. This page is the what changed note for a refrigerator repair. Do not order a non-returnable part before they choose repair.

What will the customer see if QuoteLasso sends the refrigerator repair email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $480.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.