Chimney · Another direction

If a chimney repair estimate went another direction

One polite close is enough. It is also the note that gets a call later. Do not argue with the other price.

Names, prices, and companies on this page are examples.

Say you are closing the file

Chimney estimates stall on whether this is a cap-and-crown job or a reline they did not budget. Tell them a reply reopens it. Then stop.

What not to add

Do not sell a reline in the follow-up if you have not inspected the flue. Roof access and the height of the stack set the repair price. A reline is a different project. A partner often hears 'chimney' and assumes the whole stack is being rebuilt.

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Chimney repair

Subject

Closing the file on your chimney repair estimate

Hi George,

I am guessing the chimney repair may have gone another direction, and that is all right. I will close the $4,600 estimate on my end.

If it is still in play, reply and I will pick it back up.

Thanks,
Holly Singh
Singh Chimney

Questions

Is this the last chimney follow-up?

Yes. Day 10 is the last email on the default schedule, and this note is that close. A reply, a phone call, or an unsubscribe stops it sooner. If they use the fireplace, say whether it can be used while you are on the roof. A winter repair has a real date. A unused flue can wait.

What will the customer see if QuoteLasso sends the chimney repair email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $4,600.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.