Locksmith · 10 days

The last follow-up for a rekey and hardware estimate

Day 10 is the last email on the default schedule. There is not a fourth follow-up after this. Ask if you should keep the rekey and hardware estimate for $640 open.

Names, prices, and companies on this page are examples.

Close it or keep it

Say you will stop emailing if you do not hear back, and that a reply reopens the conversation. If the keys are compromised, this is a same-day job. If it is a planned hardware upgrade, it can wait for the finish they want.

Who still has to decide

Everyone who still has a key has to be told. That is often the real delay. Lock bids after a move or a break-in either happen today or get postponed once the house feels calm again. Do not leave a construction key working after the rekey.

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Rekey and hardware

Subject

Should I keep your rekey and hardware estimate open?

Hi Yvonne,

Last note on the rekey and hardware estimate for $640. If I do not hear back, I will close it on my end and stop following up.

If you want it kept open, reply with a yes. Are we rekeying to one key now, or waiting while you pick a smart lock?

Thanks,
Felix Moore
Moore Lock

Questions

Is this the last locksmith follow-up?

Yes. Day 10 is the last email on the default schedule, and this note is that close. A reply, a phone call, or an unsubscribe stops it sooner. If the keys are compromised, this is a same-day job. If it is a planned hardware upgrade, it can wait for the finish they want.

What will the customer see if QuoteLasso sends the rekey and hardware email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $640.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.