Locksmith · 5 days
The 5-day reminder for a rekey and hardware estimate
Day 5 is the second reminder. Assume they are busy. Do not add a discount or a deadline you do not mean.
Names, prices, and companies on this page are examples.
What changed since day 2
Nothing in the bid should change in this email. The price is the cylinders and the visit. A smart lock is a different product and a different failure mode. Lock bids after a move or a break-in either happen today or get postponed once the house feels calm again.
Calendar or scope
If the keys are compromised, this is a same-day job. If it is a planned hardware upgrade, it can wait for the finish they want. Everyone who still has a key has to be told. That is often the real delay. Do not leave a construction key working after the rekey.
If you send it from QuoteLasso
The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.
Example email
Rekey and hardware
Subject
Checking in on the rekey and hardware estimate
Hi Yvonne, Checking in on the rekey and hardware estimate for $640. I am not changing the number. It still includes rekeying the six exterior doors to one key, and two new deadbolts. If the holdup is the calendar, tell me which week is real. Are we rekeying to one key now, or waiting while you pick a smart lock? Thanks, Felix Moore Moore Lock
Questions
Is this the last locksmith follow-up?
No. The default schedule is day 2, day 5, and day 10, and day 10 is the last email. This page is the 5 days note for a rekey and hardware. Do not leave a construction key working after the rekey.
What will the customer see if QuoteLasso sends the rekey and hardware email?
The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $640.
Send this kind of note on a schedule.
Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.
Start free trial14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.