Pools · Another direction

If a pool resurfacing estimate went another direction

One polite close is enough. It is also the note that gets a call later. Do not argue with the other price.

Names, prices, and companies on this page are examples.

Say you are closing the file

Pool bids stall until spring opening, or on whether the waterline tile can survive another season. Tell them a reply reopens it. Then stop.

What not to add

Do not fill a pool on new plaster the same afternoon in bad weather. The plaster is the surface. Tile and a code fence are separate because they are not always required. Anyone who swims will care about the finish color, and a fence is sometimes a code item a spouse has not heard.

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Pool resurfacing

Subject

Closing the file on your pool resurfacing estimate

Hi Tanya,

I am guessing the pool resurfacing may have gone another direction, and that is all right. I will close the $12,000 estimate on my end.

If it is still in play, reply and I will pick it back up.

Thanks,
Rick Salas
Salas Pools

Questions

Is this the last pools follow-up?

Yes. Day 10 is the last email on the default schedule, and this note is that close. A reply, a phone call, or an unsubscribe stops it sooner. Plaster needs a refill plan and weather that will not freeze the new shell. Opening week is not the week to decide.

What will the customer see if QuoteLasso sends the pool resurfacing email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $12,000.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.