Locksmith · Deciding together
A rekey and hardware follow-up for when two people decide
Write this so someone who was not at the visit can understand the job. One clear email is enough. Do not send three more that week.
Names, prices, and companies on this page are examples.
Who else is reading
Everyone who still has a key has to be told. That is often the real delay.
What they need in the email
The example amount is $640. It includes rekeying the six exterior doors to one key, and two new deadbolts. It leaves out a smart lock, and the garage man-door closer. Are we rekeying to one key now, or waiting while you pick a smart lock? Do not leave a construction key working after the rekey.
If you send it from QuoteLasso
The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.
Example email
Rekey and hardware
Subject
For when you review the rekey and hardware estimate
Hi Yvonne, Leaving the rekey and hardware estimate for $640 here for when you look at it with someone else. It includes rekeying the six exterior doors to one key, and two new deadbolts. It does not include a smart lock, and the garage man-door closer. I will not keep emailing while you decide. Are we rekeying to one key now, or waiting while you pick a smart lock? Thanks, Felix Moore Moore Lock
Questions
Is this the last locksmith follow-up?
No. The default schedule is day 2, day 5, and day 10, and day 10 is the last email. This page is the deciding together note for a rekey and hardware. Do not leave a construction key working after the rekey.
What will the customer see if QuoteLasso sends the rekey and hardware email?
The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $640.
Send this kind of note on a schedule.
Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.
Start free trial14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.