Masonry · Second look

Offer a second look at a brick repointing

Send this when the first visit may not match what they want now. A second look is another visit, not a discount.

Names, prices, and companies on this page are examples.

When it helps

Masonry bids wait because the work looks optional until water gets in, and a second mason's number is usually coming. Should the chimney be on this bid, or only the street face of the house?

What you already priced

You already included grind and repoint the street face, and replace two spalled bricks. Do not smear new mortar over failed joints and call it repointing.

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Brick repointing

Subject

I can look at the brick repointing again

Hi Dorothy,

If the brick repointing has changed since I was there, I can come look again before you decide on the $8,400 estimate.

Should the chimney be on this bid, or only the street face of the house?

Thanks,
Sam Okonkwo
Okonkwo Masonry

Questions

Is this the last masonry follow-up?

No. The default schedule is day 2, day 5, and day 10, and day 10 is the last email. This page is the second look note for a brick repointing. Do not smear new mortar over failed joints and call it repointing.

What will the customer see if QuoteLasso sends the brick repointing email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $8,400.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.