Masonry · Another direction

If a brick repointing estimate went another direction

One polite close is enough. It is also the note that gets a call later. Do not argue with the other price.

Names, prices, and companies on this page are examples.

Say you are closing the file

Masonry bids wait because the work looks optional until water gets in, and a second mason's number is usually coming. Tell them a reply reopens it. Then stop.

What not to add

Do not smear new mortar over failed joints and call it repointing. The cost is the height, the scaffold, and how much joint has to come out. A low bid often skips the grind. A partner who has not stood at the wall often thinks tuckpointing and rebuilding are the same price.

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Brick repointing

Subject

Closing the file on your brick repointing estimate

Hi Dorothy,

I am guessing the brick repointing may have gone another direction, and that is all right. I will close the $8,400 estimate on my end.

If it is still in play, reply and I will pick it back up.

Thanks,
Sam Okonkwo
Okonkwo Masonry

Questions

Is this the last masonry follow-up?

Yes. Day 10 is the last email on the default schedule, and this note is that close. A reply, a phone call, or an unsubscribe stops it sooner. Mortar does not cure in a freeze. If the wall is wet now, say what can be done before winter and what should wait.

What will the customer see if QuoteLasso sends the brick repointing email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $8,400.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.