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Plumbing · Deciding together

A water heater replacement follow-up for when two people decide

Write this so someone who was not at the visit can understand the job. One clear email is enough. Do not send three more that week.

Names, prices, and companies on this page are examples.

Who else is reading

Tank versus tankless is often a second person's question after they see only the tank price.

What they need in the email

The example amount is $2,480. It includes a 50-gallon gas water heater, haul-away, and the code straps and pan. It leaves out a reroute of the flue, if the inspector wants metal instead of the existing vent. Do you want the tank we priced, or a tankless number before you decide? Do not match a retail price by leaving out the pan, the straps, or the permit.

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Water heater replacement

Subject

For when you review the water heater replacement estimate

Hi Frank,

Leaving the water heater replacement estimate for $2,480 here for when you look at it with someone else. It includes a 50-gallon gas water heater, haul-away, and the code straps and pan. It does not include a reroute of the flue, if the inspector wants metal instead of the existing vent.

I will not keep emailing while you decide. Do you want the tank we priced, or a tankless number before you decide?

Thanks,
Rosa Diaz
Diaz Plumbing

Questions

Is this the last plumbing follow-up?

No. The default schedule is day 2, day 5, and day 10, and day 10 is the last email. This page is the deciding together note for a water heater replacement. Do not match a retail price by leaving out the pan, the straps, or the permit.

What will the customer see if QuoteLasso sends the water heater replacement email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $2,480.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.