Plumbing · Second look

Offer a second look at a water heater replacement

Send this when the first visit may not match what they want now. A second look is another visit, not a discount.

Names, prices, and companies on this page are examples.

When it helps

Plumbing estimates stall when the failure is not an emergency anymore and a big-box install is the other number. Do you want the tank we priced, or a tankless number before you decide?

What you already priced

You already included a 50-gallon gas water heater, haul-away, and the code straps and pan. Do not match a retail price by leaving out the pan, the straps, or the permit.

If you send it from QuoteLasso

The default schedule is three emails, at 2, 5, and 10 days. Day 10 is the last one. You can move the dates. Add the estimate by typing it in, forwarding the message, or importing a spreadsheet. The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. QuoteLasso does not send texts. During the 14-day trial, due emails can send on their own. After that, Free is manual. Starter is $79/month and Pro is $149/month.

Example email

Water heater replacement

Subject

I can look at the water heater replacement again

Hi Frank,

If the water heater replacement has changed since I was there, I can come look again before you decide on the $2,480 estimate.

Do you want the tank we priced, or a tankless number before you decide?

Thanks,
Rosa Diaz
Diaz Plumbing

Questions

Is this the last plumbing follow-up?

No. The default schedule is day 2, day 5, and day 10, and day 10 is the last email. This page is the second look note for a water heater replacement. Do not match a retail price by leaving out the pan, the straps, or the permit.

What will the customer see if QuoteLasso sends the water heater replacement email?

The customer sees your business name and the address followups@quotelasso.com. A reply comes to your inbox and the remaining follow-ups stop. The words are yours. The sample on this page uses made-up names and the example price $2,480.

Send this kind of note on a schedule.

Add the estimate. QuoteLasso drafts the email in your words and, on the trial or a paid plan, can send it when it is due.

Start free trial

14-day free trial, no card required. Then the Free plan, or upgrade if you want automatic sending.